Black Belt Troubleshooting Windows OS with Sami Laiho

Let a true blackbelter and internationally acclaimed speaker teach you his coolest troubleshooting stunts! Sami Laiho has been troubleshooting Windows and given lectures in the subject for the better part of 20 years, and as a conference speaker he’s been appointed “best in show” at numerous occations. Now he’s coming to Cornerstone  to deliver his popular “Black Belt Troubleshooting Windows” course, and you don’t want to miss this opportunity!

The best way to become a great troubleshooter is to learn from the ground up. This course teaches you how the OS really works and how to troubleshoot it. It is applicable to all current Windows OS versions, and at least ten years back - both servers and clients. Learn to troubleshoot the hardest errors and raise your abilities above others!

Target Audience and Prerequisites

The course is intended for experienced Windows technicians and IT professionals, who need to sharpen their troubleshooting skills through proper methodology and in-depth OS knowledge.

As a participant you need to have a general understanding of Windows OS and networking. You will benefit from Active Directory skills, but this isn’t a requirement to take the course.

Sami Laiho

This training is delivered by Sami Laiho - one of the top Windows OS professionals globally. Sami has been awarded as Best Speaker and his OS sessions as Best Session in multiple Microsoft TechEd’s and other conferences. Sami has been working with OS internals and security for almost 20 years and teaching the art for more than 15 years. Read more on Sami's website.

Said about Sami

The quotes below is from our evaluation form after a previous class with Sami:

• “Sami is a great Trainer with a lot of experience in windows systems.”
• “I thought I understood the material well before I took part in this course, I was wrong. This course although short it was sufficient, both direct and fun. I would recommend this for anyone that wants to work in IT and also for all that work in the IT business.“
• “If you really need to know something about windows8, this seminar/training is a must. He delivers everything in a lively manner, and it´s not just educational, it´s fun.”
• “Do you want to learn Win-Fu?”
• “Great insight into Windows security”
• “Funni finnish guy that teaches you to be a pro when it comes to windows!”
• “Sami you get 5 out of 5 stars for keeping things interesting and fun while still making people understand and learn.”
• “Great speaker, and has good sense of humor :-), what else can you ask for ?”
• “Funny,interesting and during those 4 days i learned ALOT"

Troubleshooting methodology

• What are we against?
• How to isolate the error
• How to document the error

Tools and procedures for troubleshooting Windows

• Most important tools for troubleshooting
• Appropriate permissions

OS Internals

• Windows modes
• Processes and threads
• Services and programs

Registry Internals

• Registry structure
• How to manage the registry

Troubleshooting of the SLOW

• Slow startup/logon
• Slow operations
• Memory/Disk/CPU bottlenecks

Troubleshooting security related issues

• Security internals of Windows
• How to troubleshoot issues related to permissions
• How to troubleshoot issues related to domains

Troubleshooting network issues

• Best practises to troubleshooting network issues
• Monitoring network activity

Unbootable machine troubleshooting

• Safe modes and other advanced startup modes
• Windows PE/RE internals
• Tools for fixing an unbootable OS

Troubleshooting device drivers

• How Windows uses its Driver Store
• How to troubleshoot device drivers

Unbootable machine troubleshooting

• Safe modes and other advanced startup modes
• Windows PE/RE internals
• Tools for fixing an unbootable OS

Basics of debugging and debuggers

• How to debug a machine
• When to debug a machine with an actual debugger

BSOD internals

• How BSOD works and how to make one
• How to analyze memory dumps